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Usher Info Center
Welcome back ? or welcome if you?re a first time volunteer ? to Trinity Rep for the 2012-2013 season. At this point in time we have approximately 300 dedicated individuals who give of their time to the theater ? without them we could not provide our patrons with the great experience they have when they attend a performance at the Chace and Dowling Theaters. We are always happy to welcome new volunteers.
Please click here for a listing of performances for which we currently need help this season.
General Information about Being a Volunteer Usher at Trinity Rep Duties: Volunteer duties may include giving directions in the theater, helping with stuffing programs, passing out programs, and/or seating patrons. Most volunteers do assist in seating patrons at some point, so if you have mobility concerns we must know about that in advance of a performance.
Responsibilities: Ushers are required to arrive no later than one hour prior to the performance at which they are helping. A short orientation is given to all ushers before each performance ? that meeting is mandatory, regardless of how many years you?ve been volunteering. In addition to general information about the theater which all ushers must know in order to assist patrons there is always performance specific information given out at the meeting. If you anticipate parking issues or inclement weather please leave for the theater a bit earlier. There is the possibility that ushers who do not arrive in time for the meeting may not assist at that performance. Once the performance has started volunteers are welcome to stay and see the show; volunteers arriving late and not in ample time to help with their duties will not have the option of staying to see the performance. While we value and appreciate the help of our volunteers, in the interest of fairness the above mentioned will be followed. Usher seating for performances is always based on availability. While we hope to give every volunteer a seat at the show, it is not guaranteed.
Dress code: White dress or tennis/polo shirt and black pants or skirt; comfortable shoes (not sneakers).
Scheduling: While it is not a requirement, we ask that you consider trying to helping out for one performance of each production. It is very important that volunteers stick to their schedule - that is the only way we can assure ourselves that we have enough ushers for a given performance. If you cannot make it to a performance for any reason we ask that you contact House Management as early as possible. Should you have to change an assignment we will do our best to switch you to an alternative date. If there is any question as to whether or not you are scheduled for a given performance please check in advance. Please do not come to the theater for a performance for which you are not scheduled. and do not bring along a friend or guest to usher with you unless you have checked with House Management in advance (not the day of a performance); if we have a full complement of ushers we may have to ask you to forgo helping for that performance.
Questions? If you have an questions about becoming a volunteer usher or wish to schedule or change an ushering assignment please contact Steve Lehrer by email (housemgmt@trinityrep.com) or call 521-1100x188 (this is a voice mail line only). If you are an occasional or new volunteer please be sure to include a telephone number, e-mail address, and mailing address. You cannot be assigned dates unless we have that information in our database.
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