What do volunteer ushers do?
Volunteer duties may include giving directions in the theater, stuffing and/or passing out programs, and seating patrons. If you have mobility concerns, please let us know in advance.
How can I become an usher?
If you are a new volunteer, please e-mail Steve Lehrer at email@example.com or leave a message at (401) 521-1100 x 188. Be sure to include a telephone number, e-mail address, and mailing address. We can begin the scheduling process once we have this information.
How do I schedule/change/cancel dates?
To schedule or change an ushering assignment, please e-mail Steve Lehrer at firstname.lastname@example.org or leave a message at (401) 521-1100 x 188. The list of available performances for which we currently need help this season can be viewed by visiting the link below. If you cannot make it to a performance for any reason, we ask that you contact House Management as early as possible. Should you have to change an assignment, we will do our best to switch you to an alternate date. Please do not arrive to volunteer at a performance that you have not been scheduled for.
What time should I arrive?
Ushers are required to arrive no later than one hour prior to the performance for which they are scheduled. A short orientation is given to all ushers before each performance. That meeting is mandatory, even for longtime ushers, as information specific to that performance will be shared, in addition to general information about the theater. Ushers who do not arrive on time for the meeting may not be asked to stay for that performance. We ask that you anticipate delays due to traffic, weather, or parking and adjust your schedule accordingly so that you are able to arrive on time for the start of your shift.
Where can I park?
Street parking is available with meters running until 9:00 pm Monday – Saturday. Discounts may be available at the Civic Center Parking Garage (165 Washington Street, next door to Trinity Rep), please inquire with House Management in advance for more details. Several additional parking options are located in the area around Trinity Rep.
Can I watch the performance?
We do our best to accommodate ushers with seats to the performance they are working. However, some shows will sell out and seating cannot be guaranteed for ushers.
What should I wear?
Please wear a white dress or tennis/polo shirt and black pants or skirt. Also, please make sure to wear comfortable shoes (not sneakers).