Health & Safety Protocols

Until further notice, all patrons must also wear a mask at all times. Click here to read our most up-to-date health and safety protocols. 

Mask Note: Masks must completely and tightly cover the wearer’s nose and mouth. Neck gaiters, bandanas, masks with valves or vents, and any covering with only a single layer of cloth are not permitted. Face shields may not be worn in place of a face mask, though may be worn in addition to a face mask.

COVID-related Exchange Policy

If on the day of the performance you are experiencing any COVID symptoms or have been instructed to quarantine, please stay home and contact the ticket office for more information about exchanges.

Performance times and latecomers

All evening performances begin at 7:30 pm and all matinee performances at 2:00 pm, except for A Christmas Carol. Please check your tickets for the start time of your performance. Trinity Rep performances begin on time. Patrons with special needs should arrive early to be seated with ease. Latecomers will be seated at the discretion of the house manager at the first available opportunity, and until then will be available to view video monitors in the lobby.

Those who need to leave their seats during a performance will be re-seated at the first available opportunity, at the direction and discretion of house management for your safety and the safety of our performers.

Dress code

There is no dress code at Trinity Rep. A night at the theater can be as casual or as dressy as you’d like it to be.

Where to Go

All patrons will enter through the main lobby doors beneath the marquee at the front of the building. Before entering the building, a staff member will verify your proof of vaccination or negative COVID test. You will then enter the building and either proceed to the lobby where your performance is occurring, or go to the box office to purchase or pick up tickets. 

If you are attending a show in the Dowling Theater, the entrance to that theater and its inner lobby is directly in front of the main doors. If you are attending a show in the Chace Theater, you may use the stairs on either side of the main lobby to reach the upstairs theater and lobby. Staff and signage will direct you to the stairs. Your tickets will be scanned as you enter the theater space from the lobby.

Elevators to the upper levels are located in the inner Dowling lobby.

There are two sets of restrooms, including accessible facilities – one for each theater. The bar and concessions for the Dowling Theater are located in the inner Dowling lobby. The bar and concessions for the Chace Theater are located in the upstairs Chace lobby.

Concessions

Our concessions stand and bar stocks Rhode Island drinks and snacks. All drinks and snacks must be consumed in the outer lobby. No outside food or drink of any kind is permitted in the building.

Our bar serves Anchor & Hope wines, a range of beers, and a small selection of liquor. We also serve Yacht Club sodas and canned water. 

We are proud to carry Catanzaro’s Red Wine Biscuits and Pepper Biscuits as our snacks this season.

Prologues

Trinity Rep provides more than just top-notch theater: We pride ourselves as a public square for education and community engagement. That’s why it’s so exciting to reintroduce our audiences to Prologues: but this time, they’ll be online so you can watch at any time.

A Prologue is a roughly half-hour-long spoiler-free discussion about the production. It’s designed to give the audience context regarding the play itself, the production process, and the artists that put it together here at Trinity Rep. What’s more, the entire experience is included free with your ticket. Please note that this year’s prologues are online and not in-person. Learn more and listen to prologues here.

There are no Prologues for A Christmas Carol.

Intermission

Most shows have one 15-minute intermission, unless otherwise noted on the show page on this site. When intermission is almost over, the lights will flash and/or bells will chime to alert you to return to your seat.

Technology distraction-free theater

Please turn off all cell phones, beepers, pagers, and watch alarms during the performance. Texting and other cell phone use are limited to intermission, outside the theater. Photography and video and/or audio recording of performances by any means are strictly prohibited.

Ticket exchanges

Tickets are non-refundable, but if you can’t make your performance, call the ticket office as soon as possible to release your tickets at (401) 351-4242. One of our ticket office representatives will be able to help you reschedule your tickets for another performance. Please note, subscribers can reschedule their tickets at no cost. All other patrons are subject to a $5 per ticket rescheduling fee. Read the full ticket exchange guidelines.

Accessibility

Seating is available for patrons with mobility challenges and their companions. For the deaf and hard-of-hearing, there are at least eight Open Caption performances for each production, with options for every day of the week, including evening and matinee performances and Preview performances. There are two options for Assistive Listening Devices – Wi-Fi and RF (Radio Frequency.) Learn more about all these opportunities here.

Children at the theater

We do not permit children 5 and under to attend Trinity Rep subscription season shows. Children over the age of 2 are permitted to attend A Christmas Carol.

Please note that though young children may be allowed in the theater, the content of shows may not be appropriate for all ages, including A Christmas Carol. If you would like to bring a child to the theater and have questions about the content, please contact the ticket office. Please respect the experience of the people sitting around you if you plan to bring a young child. Click here to read the content advisories for the 2021-22 Season shows.

Security Policy

Firearms and weapons are not allowed on the premises. The only persons allowed to carry firearms into our buildings are credentialed local, state and federal law enforcement officers with proper identification. All bags are subject to search by Trinity Rep security if deemed necessary. Outside food and beverages are not permitted inside of our theaters.